"Dear United. Thank you so much for alerting me to my 30-minute delay AFTER I boarded my flight. Funny thing...the Captain told us it was a 45-minute delay. You may wish to speak with him. "
In a related issue...anyone wanna take bets on whether the two kids [approx. 5 and 3] sitting next to me can sit calmly for 5 hours? (Hint: the tickling has already started.)